CHWN 1400 Communication Skills and Cultural Competence (2 cr)

This course provides the content and skills in communication to assist the Community Health Worker/Navigator in effectively interacting with a variety of clients, their families, and a range of health care providers. Included are verbal/non-verbal communication, listening and interviewing skills, networking, building trust, and working in teams. Communication skills are grounded within the context of the community's culture and the cultural implications that can affect client communication.